Products

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Intrebari frecvente

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Intrebari frecvente

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Intrebari frecvente

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Are the glide gels safe for ingestion?

Yes, our glide gel is safe for internal application and ingestion. However, it's important to note that ingesting large quantities of the product is not recommended. For intended use, refer to usage instructions.

Can I use your products on other parts of my body?

While our products are designed for intimate use, some may be suitable for other areas or applications too (e.g. massages or preventing friction from sports). Check individual product descriptions for guidance.

Where are your products made?

Our products are proudly crafted in the EU, adhering to the highest quality and safety regulations and standards.

What is the intimate washing gel?

The intimate washing gel is a specially formulated pH-neutral, hypoallergenic and paraben-free shower gel. The washing gel has been specifically designed for intimate areas, as it provides better antibacterial protection for areas with sensitive skin than common shower gels.

What is the intimate freshness spray?

The intimate freshness spray is a specially formulated spray with refreshing and anti-perspirant effect to minimize the effect of body moisture on the skin.

What is the shelf life of the cosmetic products?

Our products typically have a shelf life of 2 years. For specific information, please refer to the expiration date on the product packaging. Proper storage in a cool, dry place can help extend the shelf life.

What is the intimate sensations stimulator?

The intimate sensations stimulator is an electric device designed for male self-satisfaction. The device produces rotating, vibrating and sucking motions, for added pleasure. The device is powered by a rechargable battery.

Is the intimate sensations stimulator safe for use?

Yes, our electric device is designed with safety as a top priority. It undergoes rigorous testing to ensure compliance with industry standards and regulations, providing peace of mind for our customers. The inside part of the device, which comes into contact with a user's intimate parts is made of body-safe ultrasoft TPE silicone.

The device must be used with lubrication (recommended water-based)

Additionally, we recommend following the user manual and safety guidelines provided with the product to ensure safe usage.

Can the intimate sensations stimulator be used under water?

No. The device should not come into contact with water while it is used.

Can the intimate sensations device be washed?

Yes. To wash you need to remove the inside sleeve (the part that comes in contact with your intimate areas) from the device, and wash under running water with regular soap. If silicone-based lubrication has been used with the device cleaning would be more difficult.

Is the intimate sensations stimulator safe to use without lubrication?

No. You must always use lubrication or glide gels when using the device.

Are the glide gels compatible with the intimate sensations stimulator?

Yes.

How do I choose the right product for me?

Explore our diverse range to find the perfect product for your unique desires. With a variety of options, experimenting and alternating between them allows you to discover a range of intimate experiences tailored to your preferences.

Orders & Shipping

What payment methods do you accept?

We accept major credit and debit cards (Visa, Mastercard, American Express) and Revolut Pay. Payments are securely processed by a Revolut Payment Gateway overseen by EU-licensed Revolut Bank UAB.

We also accept Cash-on-Delivery, meaning you can pay your order when delivered to your address in cash or by card on POS terminal.

Do you offer discreet packaging for orders?

At Allube, safeguarding your privacy is an utmost priority. When it comes to packaging, labelling and delivery, we take extra care to ensure complete discretion. Our parcels are meticulously prepared with no brand or text details, offering you a discreet and confidential shopping experience. Your comfort and privacy matter, and we are committed to providing a secure and discreet shopping environment.

Are your products discreetly billed?

Yes, your billing statement will reflect a discreet name to ensure privacy.

Where do you ship?

We offer international shipping. You can see the list of countries we ship to in the menu in the top-left corner of the website. Delivery times or costs may vary based on your location. You can check the shipping options and rates during the checkout process.

Who handles the delivery?

We rely on industry-leading shipping operators for the best delivery experience anywhere.

How long before my order ships?

Orders typically ship within 4-5 business days from the date of purchase for standard delivery and 1-2 days for express delivery. You will receive a confirmation email with tracking details once your order is dispatched.

How do I track my order?

You can track the status of your order using the provided tracking number in the shipping confirmation email. If you have concerns, feel free to contact our customer support team for assistance.

 Can I cancel or modify my order after placing it?

Once an order is placed, it's processed quickly. Contact our customer support immediately for assistance with cancellations or modifications.

What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please ensure that the item is in the same condition as when you received it, unused, with tags, and in its original packaging. For more details refer to our Refund policy

General questions

How can I contact customer support?

Reach out to our customer support team via email at office@allube.store or through our Contact Us page.

Are there any promotions or discounts available?

Stay informed about promotions by subscribing to our newsletter. We also run periodic sales, so check our website for the latest discounts.

Are there any age restrictions for purchasing your products?

Our products are intended for adult use. By making a purchase, you confirm that you are of legal age in your jurisdiction.

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